Menu
Your Cart

Refund & Cancellation

1. Credit Card Details - You hereby agree, understand and confirm that the credit card details given by you for transacting on the Website shall be true, precise and up-to-date. In no situation shall you use a credit card; of which you are not the legal owner. You further agree and accept to give accurate and valid credit card information to us. The card information shall not be used and/or shared by us with any 3rd party except when needed for fraud verifications or by law, regulation or court order. We shall not be held responsible for any credit card fraud. The obligation for fraudulent use of a card shall fall on you and the responsibility to prove otherwise shall lie solely with you.

 

2. Fraudulent /Declined Transactions - In case the Website is used fraudulently, we reserve the right to claim the cost of goods, collection charges and lawyers fees from person(s) concerned or User. We reserve the right to enforce legal actions against such person(s) or User for fraudulent use of the Website and any other illegal act or acts or omissions in breach of these terms and conditions.

 

3. Cancellations by the Customer - In the event that we get a cancellation notice from the customer within 48 hours, the amount will be refunded and only the transaction charges (approx. 2% of the total amount) will be charged.

Please Note: If you exceed the given time limit, we cannot proceed with a refund.

 

4. Cancellation by Us - In certain conditions, it may not be possible for us to accept an order due to which we may be required to cancel the same. We reserve the right to refuse any order for any reason at our sole discretion. Certain situations that may result in your order being cancelled include restrictions on quantities available for purchase, mistakes in product or pricing details, or issues recognized by our credit and fraud avoidance team. We may alternatively request supplementary verifications or details prior to accepting any order. We’ll get in touch with you if all or any part of your order is cancelled or if further details are required to accept your order. If your order is cancelled after your credit card has been charged, the concerned amount shall be duly credited back in your Card Account. The User or Customer accepts not to dispute the assessment made by us and assents to our decision concerning the cancellation.


5. Payment - While using any of the payment modes extended by us, we shall not be held liable with regard to any harm or loss occurring directly or indirectly to you out of the decline due to:

 

(a) Absence of authorization for any transaction/s, or

 

(b) Exceeding the predetermined limit jointly agreed by you and your "Bank/s", (c) any payment matters developing out of the transaction, (d) decline of transaction for any other reason/s.

 

All payments disbursed for the products bought on the Website by you should be compulsorily in Indian Rupees accepted by the Union of India. We do not accept any other kind of currency with respect to the purchases.


6. Return Policy - Every care shall be taken to deliver the accurate product as per the selection of the buyer on the Website without any defect. However, if the buyer finds that the product delivered is not as per his selection or suffers from any defect, the buyer shall make request on the Website for return or exchange of such product within 24 hours from the time of delivery.

 

7. In certain cases where we are unable to process a replacement for any reason whatsoever, a refund of price charged for product will be given after deducting applicable charges for courier or any other applicable statutory and financial charges.

 

8. For any products for which a refund of price charged for it is to be given, the refund will be processed once the returned product has been received by the seller. The said refund shall be subject to applicable charges for courier or any other applicable statutory and financial charges.